At MESTIERY, we provide FREE SHIPPING for every order, no matter how much you spend on our products.
We generally ship our products via registered air mail service and it normally takes 7 - 14 business days depending on where the products to be shipped. If you require express delivery, please kindly contact us at email@example.com before you place your order.
Strap size not fit your wrist? Not really what you are looking for? No worry. We are also online shoppers in real life and we understand there is no perfect online shopping in this world.
If, unfortunately, you are not satisfied with the product you purchased, please kindly contact us via email within 7 days of receipt of the product(s). Product replacement or refund will be provided at your satisfaction, in the condition that the returned products are unused. Any sign of use or wear on returned product will not be accepted.
If the reason for return is due to a manufacturing defect or error on our side, we will pay for the return delivery. Otherwise, customers are responsible for the cost of return delivery.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Still have question?
If you have any questions, please feel free to contact us at firstname.lastname@example.org. We are always happy to help.